Return & Replacement Policy
At Tajir Place, your trust matters to us. Every product we sell is curated, affordable, and problem-solving — designed to make your everyday life easier. While we carefully inspect and pack every order, we understand that sometimes issues may occur.
This policy explains how returns, replacements, and refunds work at Tajir Place.
General Return Policy
☑️ Returns are accepted within 7 days of delivery.
☑️ To qualify, the product must be:
- Unused and undamaged.
- In its original packaging with all parts/accessories.
- Accompanied by proof of purchase (order number/receipt).
Non-Returnable Items
☑️ Personal care & hygiene products (e.g., soaps, toothbrushes).
☑️ Used, damaged, or altered items not in original condition.
☑️ Clearance or discounted sale items.
Replacement Policy for Defective Products
If you receive a defective, damaged, or incorrect item, we will gladly replace it.
☑️ Eligibility
Customers must notify us within 24 hours of delivery.
Proof required: clear photos or short video of the defect/damage and packaging.
The product must be returned in original packaging.
☑️ Process
Contact us via WhatsApp.
Share order details + photos/videos of the defective product.
Once verified, we will arrange a replacement shipment.
☑️ Costs
If defect/damage is our fault or courier’s → Replacement is free of charge.
If caused by incorrect customer details or mishandling → Replacement not covered.
☑️ Timeline
Verification: 2–3 working days.
Replacement delivery: 2–5 working days (depending on city).
Policy for Electronic Gadgets & Products
We know customers are most careful with gadgets, so here is our commitment:
☑️ Eligibility
- Issues must be reported within 24 hours of delivery.
- Proof required: clear video of defect during unboxing or use.
- Product must include box, cables, manuals, and accessories.
☑️ Replacement
Defective on arrival → Free replacement within 7 days.
Customer misuse, mishandling, or power surge damage → Not covered.
If out of stock → We will offer a similar product or refund.
☑️ Warranty
All electronic gadgets (e.g., mini printers, rechargeable lighters, mini choppers, etc.) are tested and verified before dispatch, so they are shipped in working condition.
These items are not eligible for return or refund unless covered by a supplier/manufacturer warranty.
If the product listing specifically mentions warranty from supplier/manufacturer, then it will be replaceable within that warranty period.
If no warranty is provided by the supplier/manufacturer, Tajir Place will not accept returns or refunds for electronics after delivery.
☑️ Refund Guidelines
Refunds are offered only when:
A replacement is not possible (out of stock).
Product is verified as defective upon return.
Refunds are processed within 7–10 working days via Bank Transfer
Delivery charges are non-refundable.
Our Assurance
At Tajir Place, every gadget and household item is carefully tested and inspected before shipping. Shop with confidence — because your money and trust are safe with us.
Tajir Place: Shop Smarter, Live Better.
Tajir Place – Shop Smarter. Live Better.
